Casual Dining Group

Welcome to Casual Dining Group, operator of some of the UK’s favourite restaurant brands including Café Rouge and Bella Italia.

Planet

In the current climate of globalisation, we view our corporate social responsibility as paramount. We’re determined to preserve the condition of our planet for future generations, demonstrated by our commitment to responsible sourcing and environmental management, along with our ongoing engagement and action with the ethical issues currently facing the industry, and ultimately the world.

Responsible sourcing

Responsible sourcing is key to our ability to deliver great products and value for money for our customers in the UK and throughout the World. We also understand that many of our customers want to buy products that support their local businesses, particularly in the current economic climate.

In practice, this means working with our suppliers to ensure the sustainability of our products take into consideration their economic, environmental and social impacts.

Whenever possible, we source ingredients and products from the local area in which the business operates. Where there is not enough supply in the local region to meet all of our needs, we work closely with producers and processors to improve this.

All of our suppliers operating around the world are required to work to the highest standards of food production safety and product quality and CDG is committed to open and honest relationships with suppliers to help them achieve this.

We have identified seven key commodities: palm oil, soy, fish, seafood, tea, coffee, and timber, which are globally recognised as at a high risk of unsustainable sourcing from areas which have been deforested or at risk of deforestation. Our responsible sourcing policy details these commodities and the requirements that must be complied with at all times.

Animal welfare

Quality and animal welfare is a high priority for us and we work very closely with our suppliers to ensure the farms from which they are sourced are managed in a responsible way.

Our ‘cage free egg pledge’ and fish sourcing policies are industry leading initiatives that demonstrate our dedication to achieving ‘best in class’ for responsible procurement along the entirety of our supply chain.

We insist that all UK and overseas suppliers comply with UK and EU legal welfare requirements as a minimum. In addition, our farms uphold the principles of the RSPCA’s Five Freedoms to ensure the health and welfare of animals throughout our supply chain. These standards are independently audited by certification bodies.

Farm Animal Welfare Five Freedoms:

  • Freedom from hunger and thirst
  • Freedom from discomfort
  • Freedom from pain, injury and disease
  • Freedom to express normal behaviour
  • Freedom from fear and distress

We believe that the health and welfare of animals is paramount and sick animals must be treated. We support the responsible, controlled use of antibiotics to treat sick animals and not routinely applied to prevent disease. We expect farmers, veterinary experts and our meat suppliers to work together to ensure that administering, measurement and monitoring of antibiotic use complies with all relevant legislation and best practice.

Ethical trading

We source ingredients and products from around the world. Our guests need to be confident that the people making these products are well treated and work safely without damaging the environment around them.

We expect our suppliers to comply with our Ethical Trading Policy which reflects the principles of the Ethical Trading Initiative (ETI), an alliance of companies, non-governmental organisations (NGOs) and trade unions.

The ETI promotes and improves the implementation of corporate codes of practice, which cover supply chain working conditions. Its goal is to ensure that the working conditions of workers producing for the UK market meet or exceed international labour standards.

Our policy sets out the labour standards we expect our suppliers to meet. It covers fair terms of trading, protection of children, worker health and safety, equal opportunities, freedom of association, freedom of employment, hours of work and wages. The requirements of the ETI Base Code are incorporated into our code.

In addition, all suppliers are required to ensure that either they or their own producers and manufacturers are members of the Supplier Data Ethical Exchange (SEDEX) which is a collaborative platform for companies to share ethical supply chain data including audit inspections covering labour standards, health and safety, environment and business ethics.

We are working with our key suppliers to ensure that all parties in our supply chain comply with the UK’s Modern Slavery Act 2015. Our company statement outlines how the business is working to prevent slavery and human trafficking and we will do all we can within our supply chain to ensure this remains the case.

Carbon footprint reduction

Working closely with Carbon Statement, we have identified and targeted excess energy consumption across our estate using its iC analytics and been able to significantly reduce our carbon footprint. In addition, energy efficiency is an integral component to all new build sites and refurbished restaurants. Our sustained approach means that we are now one of the most efficient operators in the sector – a fact that has been recognised by the Hospitality Sector Carbon Reduction Forum (HSCRF).

Waste Management

Ensuring our waste management systems are as effective as possible, is a crucial process that we’re constantly monitoring. Our goal is to decrease the amount of waste sent to landfills across our estate, by raising employee awareness around the value of recycling and waste recovery. Through a thorough analysis of all our restaurants, and a consequent change in practices, we have been able to significantly increase our recycling and recovery rate.

Water reduction

We’re constantly searching for new was in which technology can help us improve efficiency across all areas of our business – including water reduction. By researching and investing in flush wiser and flow saver systems for our toilets, we have been able to save 92,140,000 litres of water per year.